Privacy Policy

1. Introduction

RAPID Rehabilitation Centre for Addiction ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our rehabilitation services.

This policy is in accordance with the Data Protection Act, 2019 (Kenya) and other applicable data protection regulations.

2. Information We Collect

We may collect and process the following types of information:

2.1 Personal Information

• • Full name, date of birth, gender, nationality
• • Contact information (phone numbers, email, physical address)
• • Identification numbers (ID, passport, KRA PIN)
• • Next of kin and emergency contact information
• • Employment and occupation details

2.2 Medical Information

• • Reason for seeking treatment
• • Current medications and medical history
• • Allergies and chronic conditions
• • Previous hospitalizations and surgeries
• • Treatment progress and clinical notes

2.3 Insurance Information

• • SHA/NHIF numbers
• • Private insurance provider and policy details

3. How We Use Your Information

We use your information for the following purposes:

• ✓ To provide medical treatment and rehabilitation services
• ✓ To assess your medical condition and develop treatment plans
• ✓ To communicate with you about your treatment and care
• ✓ To process insurance claims and billing
• ✓ To contact next of kin in case of emergencies
• ✓ To comply with legal and regulatory requirements
• ✓ To improve our services and patient care

4. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information, including:

• Secure storage of physical and electronic records
• Access controls and authentication systems
• Regular security assessments and updates
• Staff training on data protection and confidentiality

5. Your Rights

Under the Kenya Data Protection Act, you have the following rights:

• ✓ Right to Access: Request copies of your personal information
• ✓ Right to Rectification: Request correction of inaccurate information
• ✓ Right to Erasure: Request deletion of your data (subject to legal requirements)
• ✓ Right to Restrict Processing: Request limitation on how we use your data
• ✓ Right to Object: Object to processing of your personal information

To exercise any of these rights, please contact us at rapidrehabilitationcenter@gmail.com

6. Data Retention

We retain your personal and medical information for as long as necessary to:

• • Provide you with ongoing care and treatment
• • Comply with legal, regulatory, and professional requirements
• • Maintain medical records as required by law (minimum 7 years)

7. Disclosure of Information

We may share your information with:

• • Healthcare professionals involved in your treatment
• • Insurance providers for claims processing
• • Legal authorities when required by law
• • Your next of kin in case of emergencies

We will never sell or rent your personal information to third parties.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: